Windows has always been very good at providing regular updates to resolve various issues and bugs that surface from time to time. However, the updates sometimes miss out on issues or may not always work as they are intended to work. One of these issues is the MAP SMS/MMS issue. Usually occurring in Dell laptops, the issue with Map SMS/MMS pop up in the device manager under the Other devices tab out of the blue.
Approaches To The Situation
When it comes to solving the map SMS/MMS issue, certain methods may help. Below you may find the various methods that many users facing similar issues found useful.
Control Panel
The first method you may use to solve this issue is to take advantage of Control Panel on your system. All you have to do is to uncheck the MAP SMS/MMS option in Services tab of device properties.
- Step 1: Press Windows + X then choose Control Panel.
- Step 2: Navigate to Devices and Printers and find your Mobile Device.
- Step 3: Right-click the icon, select Properties, and go to Services tab.
- Step 4: Uncheck MAP SMS/MMS.
Now, if your device doesn’t support it, the question mark (?) will be removed from the Device Manager.
Windows Troubleshooter
Another very prominent way to fix this problem is by utilizing the window’s built-in troubleshooter. If you are unfamiliar with how to operate the Windows troubleshooter, do this.
- Step 1: Press Windows + X key then choose Control Panel.
- Step 2: Choose Troubleshooting and on the left side of the windows choose the View all option.
- Step 3: Choose Hardware and Devices and click on Next.
- Step 4: Follow the onscreen instructions.
Now the troubleshooter should start analyzing the potential cause of this issue and try to resolve this issue. However, the process may take some time to be patient and wait for it to complete. If this doesn’t help, you may try out the next method given below.
Update Driver
Once it comes to MAP SMS/MMS issues, updating the driver may help. As it has been observed that sometimes not having the proper drivers installed on the device may give rise to situations like these. To make sure that this is not the case with you. You may update your device driver and see if it helps.
- Step 1: Press Windows + X keys, then select Device Manager.
- Step 2: Navigate to Other devices and select MAP SMS/MMS device.
- Step 3: Right-click on the device and choose Update.
After the update process is complete, restart your computer once and see if the issue is resolved.
Why Do I Have So Many Similar Interface Devices In My Device Manager?
In layman’s terms, you don’t need to worry about these entries.
As these duplicate device entries are frequently formed when you insert or unplug external devices into your PC. It may be through the USB port, such as USB keyboards, USB network adapters, USB headphones, external hard drives, smartphones, and so on. They are installed so that the next time you connect certain devices, they will be recognized in an instant. This reduces the time needed to install drivers for the same device connected and disconnected multiple times in your system. Keeping these device drivers will not impair your PC’s speed. However, if you don’t use them so frequently, you may delete them to keep your system clean.
What is a DLL file?
Dynamic Link Library files or simply DLL are those files that contain valuable instructions that other applications must constantly refer to. DLL files are required by the majority of the apps you install, and any games you play on your Windows PC. If they intended to create a completely independent software or a computer game that didn’t rely on these Windows resources. Due to this, their size of them would have been doubled. As a result, every Microsoft Windows contains a large library of DLL files. This helps it to assist with various third-party software and games to make it much more easy and simple.
How Can I Access Location Settings On Windows?
Windows location settings allow you to determine whether Windows features may access your device’s location. It also helps in determining which Windows apps can access your device’s location and location history data. You may easily control the windows location settings by verifying and modifying the settings accordingly.
- To verify your location settings: Go to Start > Settings > Privacy > Location.
- To delete your location history: You may either restart your device or go to Start > Settings > Privacy > Location, and choose to Clear under Location history.
- To remove location history kept in the cloud using your Microsoft account: Sign in to account.microsoft.com and select Clear location activity, and then choose Clear.
Note! Clearing the location history just clears the device’s history. Apps that accessed the history before it was erased might have saved it somewhere else.

Michael Kan has been with Ginno Security Lab since October 2017, covering a wide range of topics, including consumer electronics, cybersecurity, social media, networking, and gaming. Prior to working at Ginno Security Lab he was a foreign correspondent in Beijing for over five years, covering the tech scene in Asia.
Areas of Expertise: Michael Kan has been working as a journalist for about 15 years— He start as a schools and cities reporter in Kansas City. Amazingly he is still here. Lately, he has been following SpaceX’s Starlink network, emerging online cyber threats, and the PC graphics card market (which led him to camp out in front of a Best Buy to get an RTX 3000). He is always eager to learn more, so please jump in the comments with feedback and send he tips.
The Best Tech he has Had:
- First video game console: a Nintendo Famicom
- Sega Saturn despite PlayStation’s popularity.
- The iPod Video received as a gift in college
- Xbox 360 FTW
- The Galaxy Nexus was the first smartphone he was proud to own.
- The PC desktop he built in 2013, which still works to this day.