How to Fix ‘This Message Has Not Been Downloaded From the Server’ Error in Mail App

Sophia Guerrero

This Message Has Not Been Downloaded From the Server

In this article, we have discussed all about how to fix the “This message has not been downloaded from the server” error in the Mail app on your iPhone:

How to Fix ‘This Message Has Not Been Downloaded From the Server’ Error in Mail App

Here are 4 simple steps that may help you in solving the issue:

1. Restart the Mail App

The first step is to restart the Mail app. Since Mail doesn’t have a built-in way to re-download a message, try restarting the app itself:

  1. On modern iPhones (with Face ID), swipe up and hold to reveal the app switcher.
  2. Find the Mail app in the list of apps and swipe up on it to close it (as if you’re throwing it away).
  3. Reopen the Mail app and navigate to the problematic message.

2. Restart Your iPhone

If restarting the app doesn’t work, try restarting your entire iPhone. This may cause the Mail app to re-download any incomplete messages:

  1. Ask Siri to restart your iPhone by saying “restart my iPhone.”
  2. Alternatively, manually restart your iPhone by holding the side button and confirming the restart.
  3. Launch the Mail app again and check if the issue persists.

3. Remove and Add the Account Again

If the error persists, it’s time for more drastic measures:

  1. Go to Settings > Mail and tap on “Accounts.”
  2. Select the account that’s causing trouble.
  3. Tap “Delete Account” at the bottom to remove the account from your iPhone entirely.
    • Note: Any unsynced drafts will also be deleted, but existing messages on the server should remain intact.
  4. Head back to Settings > Mail and tap on “Accounts” again.
  5. Tap “Add Account” and follow the instructions to add the account back to your iPhone.
  6. Ensure that “Mail” is enabled for the account.

4. Check Internet Connectivity

Sometimes, a temporary glitch between the Mail app and the email server can cause this error. Make sure:

  • Wi-Fi is enabled or cellular data is turned on.
  • Airplane Mode is disabled.
  • You’re connected to a stable internet connection.

People May Also Ask

What causes this error?

This error usually occurs when the Mail app fails to download the email message from the server. This can happen due to various reasons, such as outdated OS, network issues, account settings, or corrupt Mail app installation.

How can I fix this error?

There are a number of possible solutions to fix this error, depending on the cause. Some of the common methods are:

  • Restart the Mail app after force closing it.
  • Restart your device and check your network connection.
  • Update your device’s OS to the latest version.
  • Remove and add the email account again in the Mail app.
  • Use a dedicated app or web browser for your email provider.

Leave a Comment